Career Profile Personal Shopper

Personal Shopper Description Position Overview:

Personal Shopper advise and offer the highest level of personalized service to individual buyers. To provide personal attention and provide advanced knowledge of products, services and trends Personal Shopper are trusted advisors for buyers who want a better shopping experience. In this paper, deep and lasting customer relationships will develop and actively communicate with them regularly a professional advisor. Personal Shopper set high standards for service, sales and customer satisfaction to all operations of retail.

The main duties of a personal shopper:

As a personal shopper, you will be responsible for building a loyal customer base of customers who frequent purchases. With a variety of communication methods to a shopping experience of customers to design is simple, stimulating and productive. Selling the result of his efforts as a personal shopper should higher average tickets and ultimately customer satisfaction.

Tasks of communicating in a personal shopping:

Importers drive from the relationship with customers by mail, e-mail, telephone and face to face communication. Listening is more important than the conversation, because the information that will help you by the extensive reference files, which will take place questions, won to complete. Importers use their files recommends new offers and events in the stores to their customers. Due to the importance of the recommendations that clients are greeted by your communication with positive expectations and enthusiasm. They are the reasons for buyers to visit your shop and often give frequent purchases.

Sales responsibility for personal shopper:

Many customers order a personalized service, but also build relationships with customers every day, who are not familiar with a personal shopping experience. Importers often have rates Nomination, sales quotas and goals of customer satisfaction. Suggestive and increase sales is a natural part of personal shopping experience to be by his extensive knowledge of the customer and current offers. The training will enable you to your customers expert product knowledge and ideas about industry trends and future wholesale offers.

The development of customer satisfaction on a personal workstation:

Importers are dedicated to one buyer at a time. It will take every customer with their shopping experience, they resulted in products and services that are tailored specifically to your needs and desires. You will be the single point of service before, during and after the sale to its customers, so it is imperative that you follow up to, follow-through and keep their commitments, strong relationships must be maintained. Any personal shopping customer wants to feel as if they have a customer who has it. His organization and interpersonal skills create the illusion for them.

Previous experience required to obtain a Personal Shopper job:

This is not a detail of the entry-level position. Such as personal shopping service to be used to differentiate yourself from the competition, retailers will employers are looking for someone with a great sales success roadmap, preferably with the same types of products or similar industry. Some employers willing to training in product knowledge to ask someone who has experience in sales generally available, but a passion for products and existing businesses a better candidate.

Request to Become a Personal Shopper:

Importers always maintain the highest professionalism in appearance and attitude. The employer will detail their personal job authority extremely expert buyer with an invitation and a welcoming atmosphere. Lead the passion for selling and providing unparalleled customer service to success in this race. Personal Shopper who are successful goal-oriented, self-motivated and possess an entrepreneurial spirit that inspires their creativity and ingenuity. Patience, flexibility, tact, integrity, and reliability will be provided by your employer and customers.

Skills in professional personal shopping required:

They have excellent written and verbal communication skills, a personal shopper success. sales skills, organizational skills and self-management skills are important for long in this position. A meeting organized program ensures that every customer attention. To keep up with the required documents to the requirements, you will need to have basic computer skills and knowledge of basic Microsoft Office programs.

Additional requirements:

Because of his work focuses on the dates, the schedule can be inconsistent and certainly nights weekends and holidays.

Requirements and recommendations for buyer Personal Training:

While this is not a position with strong training requirements, with a level of detail or related industry will show your commitment level and make you a more desirable candidate.

Trade Off:

Including commissions and bonuses, compensation for a personal shopper reaches $ 25,000 - $ 100,000 or more per year. His salary starting point can not be much more than any other sales representatives. As your customer base and higher productivity, but you should be able to negotiate a better package for you, including reimbursements and other benefits.

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