Is there a better car dealers offer the best customer service after the sale? If you believe that car advertising is leading automotive brand with the best customer service all. But if customer service applications in real situations automotive service, sometimes tested "best" claims actually worsen a customer.
The best judge of customer service a car company is the customer who is on the receiving end of it. That's why JD Power Associates based services for customers annual index (CSI) Ranking of the leading car brands in customer satisfaction. Guests are things such as quality of service, service advisor, service facilities, etc. asked to quantify depending on your answers, the partner of JD Power and classify the major car brands sold in the UK
Below is a list of automotive companies that were chosen by the customer and get rated by JD Power as the worst customer service, when service and maintenance are available from your dealer service departments. The next annual ranking number indicates that the automaker will receive this year based on survey responses from customers.
All companies included in the list below the average for their service to customers. Reviews that each company will receive automatic worst customer service for 2008, 2009, 2010 and 2011 compare in this multi-year composite ranking.
Automotive companies with the worst customer service - annual JD Power Customer Service Index (CSI) Rating:
Chrysler
2011 - No. 13
2010 - # 14
2009 - N ° 26
Evasion
2011 - No. 15
2010 - # 19
2008 - No. 29
Ford
2009 - No. 25
2008 - No. 25
Hyundai
2008 - No. 22
Isuzu
2008-37
Jeep
2011 - No. 20
2010 - # 21
2009 - No. 31
2008 - No. 30
Kia
2010 - # 13
2009 - N ° 33
2008 - No. 35
Land Rover
2008 - No. 28
Mazda
2011 - No. 12
2009 - N ° 35
2008 - No. 32
Mitsubishi
2011 - No. 11
2010 - # 16
2008 - No. 23
Nissan
2011 - N ° 19
2010 - # 20
2009 - No. 34
2008 - No. 31
Porsche
2008 - No. 26
Ram
2011 - N ° 18
Subaru
2011 - No. 14
2010 - # 18
2009 - No. 30
2008 - No. 24
Stem
2011 - No. 16
2010 - # 15
2008 - No. 34
Suzuki
2011 - No. 21
2010 - N ° 22
2009 - No. 36
2008 - No. 33
Toyota
2011 - No. 17
2010 - # 17
2008 - No. 27
Volkswagen
2009 - No. 32
2008 - No. 36
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